Manager - SAP SuccessFactors Module Owner (Employee Central), IT Business Services

The ideal candidate for this role, will have already gained three to five years previous experience supporting or implementing SAP SuccessFactors Employee Central and bring many of the professional skills below.

You’re a clear communicator who can help non-technical SME’s understand problems on a non-technical level and partner to find solutions.

You’ll bring Integrity to make sure to speak up when something isn’t quite right and help discover the right solution.

Analysis & Problem Solving

• Strong attention to detail and data accuracy.
• Strong troubleshooting and root-cause analysis skills.
• Ability to translate business requirements into solutions., * Knowledge of additional SuccessFactors modules (Performance, Compensation, Succession) is also beneficial but not essential.

Support & Service Management

• Change Management preferably with an understanding of Agile ways of working.
• A people-first mindset to delivery of Incident and Problem Management.
• Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps.

Technical Knowledge

• Understanding of Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.

Artificial Intelligence

• Growing awareness of AI and how AI tools like Co-Pilot and ChatGPT can be utilized as part of your role to work most efficiently.

Essentials:

• SAP Certified Application Associate - SAP SuccessFactors Employee Central Core
• Prior experience supporting Employee Central

Desirables:

• Degree or equivalent experience in: Computer Science / Information Systems
• Additional SuccessFactors certifications (Platform, Reporting, Integration Suite, Recruiting, Compensation, etc.)

Deloitte’s Enabling Functions area contains the internal support operations of our Business that enables our Practitioners to deliver high quality service across our four business lines to our customers.

Working in our Enabling Functions is fast paced and continuously evolving with Digital, AI adoption and integrated Data at the heart of enabling what we do. This role is aligned to our IT function and focused on supporting the People Technologies in use across our Firm. You’ll work collaboratively with our colleagues in HR to deliver exciting change.

At Deloitte, we encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibilities, please do discuss it with us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Reporting to the IT Product Owner for SAP SuccessFactors, this role will play a key role in supporting our new Cloud-based HR solution for our UK and Swiss Businesses as it launches in early 2027.

The technology team you’ll be joining maintains applications across the end-to-end Hire to Retire lifecycle for our Employees, Partners and Associates.

We have an exciting modern systems landscape at Deloitte that is constantly evolving. Our roadmap includes plans for further modules of SuccessFactors to enhance our overall solution alongside exciting AI developments and delivering People Insights through our Data.

If you like change and thrive in a fast-paced working environment, then this may be your opportunity to make an impact to our People.

Please note, this is not a client-facing role, nor is it a SuccessFactors Implementation Role., Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

“I love the diversity in the projects that I’m involved in and the opportunity to work with lots of different people from various service lines.” - Deloitte employee

Our hybrid working policy

You’ll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers