SAP CS / Service Management Lead Architect
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Role details
Tech stack
Requirements
8+ years of SAP experience with expertise in SAP CS (Customer Service) and SAP S/4HANA Service Management Proven experience as a Solution Architect / Lead Architect in SAP S/4HANA transformation programs Service Order Management, Installed Base & Equipment Management Warranty & Service Contract Management Field Service Execution & Resource Planning Integration with SAP SD, MM, Finance (R2R), and RAR Service Billing, Revenue Recognition & Margin Analysis Master Data Design (Business Partner, Equipment, Functional Locations) Global Service Delivery, Intercompany Service & Returns/Repairs Fit-Gap Analysis, Solution Blueprinting & Design Governance Integration Testing, UAT, Cutover Planning & Hypercare Support Strong stakeholder management and executive communication skills
Preferred Skills: Manufacturing or Semiconductor industry experience SAP Field Service Management (FSM) IoT-enabled Service & Predictive Maintenance PLM (Teamcenter) & MES Integration Subscription/Service-Based Revenue Models
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