Senior Itsm Lead - Servicenow & Itil Expert
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Role details
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Job description
COFCO International is seeking a senior IT service management professional in Barcelona to support the Head of Global IT Services.You will design, document and govern ITIL-based processes, lead workshops, and ensure ServiceNow data integrity and SLA performance.The role requires hands-on ITIL knowledge, ServiceNow administration, CMDB discipline, and the ability to train diverse users.Fluency in English is mandatory; Spanish/Portuguese are a plus.#J-*****-Ljbffr
Requirements
You will design, document and govern ITIL-based processes, lead workshops, and ensure ServiceNow data integrity and SLA performance.The role requires hands-on ITIL knowledge, ServiceNow administration, CMDB discipline, and the ability to train diverse users. Fluency in English is mandatory; Spanish/Portuguese are a plus. #J-*****-Ljbffr
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