IT Manager Operations

The IT Manager oversees day-to-day IT operations including the management of systems, infrastructure, end-user support, security practices, and vendor relationships. This role also has direct responsibility for all technical operations within the Innovation Center, ensuring reliable performance of networking, hardware, collaboration tools, event technology, and onsite technical environments.

The IT Manager works closely with the Technical Director, Operations to implement technology strategies that support game and product development, live operations, employee productivity, and innovation initiatives.

5-7+ years of experience managing IT operations, infrastructure, or enterprise systems. Oversee all technology operations within the Innovation Center Manage IT environment, including networks, servers, workstations, cloud services, and enterprise applications. Supervise IT specialists, technicians, contractors, or external service providers. Manage IT vendors, product evaluations, contract negotiations, and budget planning.

Nice to Have Skills & Experience

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related technical field required. Master’s degree in Information Technology, Cybersecurity, Engineering Management, or related field preferred. CompTIA Network+ or Security+ CCNA or other networking credentials ITIL Foundations Certified Information Systems Security Professional (CISSP)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.