IT Systems Engineer

• Lead software packaging and deployment efforts while helping maintain standards, workflows, and service-level expectations.
• Partner with application owners and stakeholders to gather requirements, assess complexity, and deliver packaging solutions in MECM (SCCM) and Intune.
• Build and test application packages for silent and attended installations using MSI + MST, MSIX, and INTUNEWIN formats.
• Support package validation through development testing, application owner review, QA handoff, and pre-pilot deployment activities.
• Assist with enterprise deployment management, including phased rollouts for select applications.
• Maintain accurate application records, including ownership, versioning, lifecycle status, and vendor details.
• Participate in Agile Scrum ceremonies and provide updates on packaging work and resource planning.
• Troubleshoot packaging, deployment, and client-side issues using logs, tools, and technical analysis.
• Support the lifecycle of applications, including upgrades, replacements, and retirements.

• Bachelor’s degree plus 9+ years of experience in software packaging, packaging management, or software deployment.
• Strong experience in a mature enterprise IT environment.
• Hands-on knowledge of MECM (SCCM) and Intune, including packaging-related modules and objects.
• Experience with Windows 11 application packaging.
• Strong PowerShell skills.
• Ability to work with secure or sensitive information and meet role requirements tied to access and compliance.
• Excellent communication skills with the ability to collaborate across teams and levels.
• Strong troubleshooting, organization, and multitasking abilities.
• Experience supporting co-managed environments and application migration from MECM to Intune.
• Knowledge of MECM OSD Task Sequences and Intune Autopilot.
• Ability to work effectively in a customer-focused, team-oriented environment.

Preferred Skills

• Advanced experience with Microsoft Windows platforms.
• Advanced knowledge of MECM Current Branch and Intune.
• Experience with software packaging tools such as InstallShield, Admin Studio, the Win32 Content Prep Tool, and Winget.
• Familiarity with application control, configuration, AutoPilot, and compliance policies in Intune.
• Experience with enterprise privilege management allow/deny lists.
• Working knowledge of macOS, Ubuntu, and common browsers such as Edge, Chrome, Firefox, and Safari.
• Experience using tools like Perfmon, Procmon, and Windows Performance Toolkit.
• Knowledge of networking and server fundamentals, including WAN/LAN, TCP/IP, DHCP, DNS, VPN, and Windows Server operating systems.
• Exposure to Batch and BASH scripting in addition to PowerShell.