Technical Support

We are hiring a Technical Support to join our client on a contract basis. This is a fantastic opportunity to work with one of the most innovative Banking and Financial companies in the U.S.

o Requires 1-3 years of experience o Excellent Client Care / Customer Service skills. o Work well as a team and build relationships to the global partners. o Excellent organizational skills, with the ability to prioritize workload. o Ability to multitask and maintain focus on all areas of responsibility concurrently. o Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling. o Able to work in a fast-paced environment. Desired Skills: o Technology Call Center and or Customer Service experience. o Ability to utilize multiple resources to determine causes and resolutions of problems and incidents. o Hardware Support - Windows 10/11, o Software - MS Office suite, Office 365, SharePoint, Skype o Network - Citrix, VPN, Cisco AnyConnect o ITSM Remedy (not essential)

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

At Collabera, we don’t just offer jobs-we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.