Full Stack Development

Operations Leadership Management Mobile Data Coordinating Communication Prioritization Customer Service Microsoft Office SAP Applications Business Valuation Full Stack Development Call Center Experience Operational Excellence Operational Efficiency Artificial Intelligence Effective Communication Business Transformation Field Service Management Balancing (Ledger/Billing), The Associate Dispatcher I supports daily field operations by monitoring, routing, and dispatching work orders to service technicians. This role serves as a critical communication link between customers, customer service representatives, field operations personnel, and leadership teams. The Dispatcher ensures efficient scheduling, workload balancing, and timely response to routine and emergency situations while maintaining a strong focus on customer service and operational excellence. Key Responsibilities Monitor and dispatch non-emergency and operational work orders to field personnel. Assign and balance workloads using SAP and mobile dispatching systems. Track work order completion and monitor backlog status. Coordinate communications between customer service representatives and field technicians. Perform customer call-ahead notifications as required. Support emergency operations through effective communication and coordination. Resolve scheduling conflicts and prioritize critical work activities. Serve as a liaison between the company, customers, contractors, and governmental agencies during emergency situations. Maintain accurate documentation of dispatch activities and work order status updates. Support operational efficiency through proactive communication and workload management., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Associate Dispatcher TEKsystems

Evansville, IN*On-Site

Operations Management Multitasking Communication Prioritization Customer Service SAP Applications Business Valuation Full Stack Development Artificial Intelligence Business Transformation +0 Associate Dispatcher TEKsystems

Evansville, IN*On-Site

Scheduling Operations Leadership Management Mobile Data Coordinating Communication Prioritization Customer Service Microsoft Office SAP Applications Business Valuation Full Stack Development Call Center Experience Operational Excellence Operational Efficiency Artificial Intelligence Effective Communication Business Transformation Field Service Management Balancing (Ledger/Billing) +0 Login | JoinContact

SAP, Mobile Data Dispatching System, Work order management, service suite, utility industry expereince, call center environment, GIS, office suite

Top Skills Details

SAP,Mobile Data Dispatching System,Work order management,service suite, Required High School Diploma or GED Minimum 1 year of SAP experience OR mobile dispatching system experience Minimum 1 year of experience supporting gas distribution operations OR equivalent dispatching experience Preferred Utility industry experience Experience coordinating field service personnel Exposure to emergency operations environments Strong customer service background Experience working in shift-based operations

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.