Data Scientist, Amazon Connect

Experteer Overview In this Data Scientist role, you will analyze large data sets to uncover customer patterns, detect anomalies, and improve model performance. You’ll collaborate with senior technical leaders across AWS to translate business problems into data science solutions. The work is at an early stage, offering high impact with minimal operational burden from existing models. You’ll tackle complex engineering and algorithmic challenges while keeping a strong customer focus and rapid delivery mindset. Compensation / Benefits * Categorize customer idiosyncrasies and summarize differences to improve models * Develop mechanisms to detect and clean up influential outliers * Deep-dive into customer issues to validate model performance and outcomes * Assess data gaps and derive features from existing data sources while estimating benefits of new data streams * Participate in daily stand-ups and collaborate with PMs, SDEs, and other scientists on data ingestion, model deployment, and delivery tasks Tasks * 2+ years of data scientist experience * 3+ years of experience with data querying languages (SQL) or scripting languages (Python) or statistical software * 3+ years of machine learning/statistical modeling experience * Experience applying theoretical models in real-world environments * Experience with data analysis tools and techniques impacting model performance Key requirements * health insurance (medical, dental, vision) * 401(k) matching * paid time off * parental leave * RSUs and sign-on payments * flexible benefits and wellness programs

sign-on tasks Tasks * 2+ years of data scientist experience * 3+ years of experience with data querying languages (SQL) or scripting languages (Python) or statistical software * 3+ years of machine learning/statistical modeling experience * Experience applying theoretical models in real-world environments * Experience with data analysis tools and techniques impacting model performance Key requirements * health insurance (medical, dental, vision) * 401(k) matching * paid time off * parental leave * RSUs and sign-on payments * flexible benefits and wellness programs