Salesforce Developer - Agentforce & Sales Cloud

You’ll design and develop AI-powered Salesforce solutions, integrate enterprise systems, and deliver scalable applications that enhance customer engagement and business operations., * Design, develop, and maintain Salesforce Sales Cloud solutions and custom applications.

• Build AI-powered business capabilities using Salesforce Agentforce, including custom actions, prompts, topics, and conversational workflows.
• Develop scalable solutions using Apex, Lightning Web Components (LWC), Visualforce, Flows, and Salesforce APIs.
• Integrate Agentforce with Salesforce Flows, Apex services, Data Cloud, and external enterprise applications.
• Configure, customize, and administer Salesforce while following platform best practices.
• Build and maintain enterprise integrations using REST/SOAP APIs and middleware technologies.
• Utilize Copado for source control, CI/CD pipelines, automated testing, and deployments.
• Participate in architecture discussions, code reviews, Agile ceremonies, and technical design sessions.
• Troubleshoot production issues and implement enhancements to improve performance and usability.
• Collaborate with business stakeholders, architects, and cross-functional teams to deliver high-quality Salesforce solutions.

• Strong hands-on experience with Salesforce Sales Cloud.
• Experience developing AI-powered solutions using Salesforce Agentforce.
• Expertise creating custom Agentforce actions, prompts, topics, and integrations.
• Strong development experience with Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Salesforce APIs.
• Experience integrating Agentforce with Salesforce Flows, Apex, Data Cloud, and external systems.
• Experience with Copado for CI/CD, version control, and release management.
• Solid understanding of Salesforce platform architecture, CRM concepts, and enterprise application integration.
• Experience with Salesforce administration, security, automation, and declarative development tools.

Preferred Qualifications

• Experience with Salesforce Manufacturing Cloud.
• Experience with OmniStudio.
• Salesforce Platform Developer I/II, Salesforce Administrator, or other Salesforce certifications.
• Experience integrating Salesforce with enterprise applications and cloud platforms.

Experience

• 7+ years of Salesforce application development experience.
• Extensive experience with Salesforce Sales Cloud implementation and customization.
• Proven experience building AI-enabled Salesforce solutions using Agentforce.
• Experience developing Apex classes, triggers, Lightning Web Components, and Visualforce pages.
• Experience implementing CI/CD pipelines using Copado.
• Experience working in Agile/Scrum software development environments.

Education

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline preferred.
• Equivalent combination of education and relevant professional experience will be considered.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

The expected base salary for this position ranges from $50.00 to $60.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG is seeking an experienced Salesforce Developer - Agentforce & Sales Cloud to join our client’s team. This role is ideal for a senior Salesforce professional with expertise in Sales Cloud, Salesforce Agentforce, Apex, Lightning Web Components (LWC), and Copado CI/CD., CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today’s highest-growth industries.

Together, we shape what’s next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It’s a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit ;br> CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.