Veeva Support Analyst

Insight Global
Lower Gwynedd Township, PA, United States
6 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Learning Management Systems Veeva

Job description

Insight Global is currently seeking a L1 Support Analyst for a large pharmaceutical client. This person will be joining a large team repsonsible for implementation and support of clinical trial technologies. This person will be the 1st line of support for internal system users analyzing, triaging, and resolving issues related to a new LMS system.

Requirements

3+ years of experience in L1 support

  • Triage across internal technology teams and external vendors

  • Veeva module support

  • LMS module support

Excellent communication and analysis experience

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