Consultant - Post-Implementation

Experteer Overview In this role you act as the technical lead for multiple live CRM implementations, owning ongoing configuration, optimization, and release-driven changes. You will translate complex business requests into scalable technical designs and work remotely to manage a billable book of work. As a trusted advisor, you guide client stakeholders and drive operational excellence across post-go-live environments. This position supports Veeva’s mission to transform the life sciences industry by delivering high-impact CRM solutions at scale. Compensation / Benefits * Lead end-to-end configuration and deployment of CRM enhancements * Ensure deliverables meet architectural best practices and timelines * Translate business requests into technical designs and specifications * Serve as trusted advisor to client stakeholders and provide optimization recommendations * Maintain high utilization across multiple clients in a shared-dedicated model * Conduct impact assessments for product releases and advise on feature interactions * Perform root cause analysis for escalations and implement fixes Tasks * 3+ years of billable consulting in a client-facing role * 3+ years of hands-on CRM experience (Salesforce or Veeva) with complex security, validation rules, flow automation, and deployment lifecycles * Ability to work autonomously in a remote capacity and manage multiple client workstreams * Strong communication skills to explain technical constraints to non-technical stakeholders Key requirements * Medical, dental, vision, and basic life insurance * Flexible PTO and company paid holidays * Retirement programs * 1% charitable giving program

releases and advise on feature interactions * Perform root cause analysis for escalations and implement fixes Tasks * 3+ years of billable consulting in a client-facing role * 3+ years of hands-on CRM experience (Salesforce or Veeva) with complex security, validation rules, flow automation, and deployment lifecycles * Ability to work autonomously in a remote capacity and manage multiple client workstreams * Strong communication skills to explain technical constraints to non-technical stakeholders Key requirements * Medical, dental, vision, and basic life insurance * Flexible PTO and company paid holidays * Retirement programs * 1% charitable giving program