Senior Dynamics 365 Technical Lead

Experteer Overview Senior Dynamics 365 Technical Lead to guide design, configuration, and ongoing improvement of Dynamics 365 Sales and Field Service solutions. You will lead across the full solution lifecycle with stakeholders, IT teams, and partners to ensure scalable, secure, and maintainable platforms aligned with business goals. You’ll tackle complex technical challenges, shape solution strategy, and translate needs into high-quality technology outcomes. This role connects Sales, Service, Operations, Compliance, and IT to drive enterprise-grade results. Compensation / Benefits * Lead technical design for Dynamics 365 Sales, Field Service, and Power Platform initiatives * Translate business requirements into scalable, secure solution designs * Provide senior technical leadership through discovery, design, deployment, and continuous improvement * Review configurations, integrations, data migrations, and technical deliverables * Guide decisions balancing functionality, cost, security, and maintainability * Lead governance, DevOps processes, release management, and environment management * Coordinate activities with Microsoft, SI partners, and third-party vendors * Monitor platform performance, stability, and adoption; drive improvements * Develop and maintain technical documentation and disaster recovery planning * Ensure cybersecurity and data protection alignment with IT governance standards Tasks * Seven+ years of experience with enterprise CRM/Field Service * At least three years hands-on with Microsoft Dynamics 365 Customer Engagement (Sales & Field Service) * Strong knowledge of D365 CE, Power Platform, Dataverse, integrations, and EA/IEP patterns * Experience with Azure services related to D365 integrations (Logic Apps, API Management, Service Bus) * Proven ability to communicate complex concepts to technical and non-technical stakeholders * Excellent written communication for technical docs, recommendations, and materials * Ability to work independently and manage complex priorities * Preferred: Microsoft certifications PL-200, PL-400, PL-600, MB-210, MB-240 * Preferred: Azure DevOps, GitHub Actions, CI/CD, Power BI, SQL Server Reporting Services * Experience with AI-enabled technologies in D365/Power Platform and governance practices * Experience coordinating external technical teams and vendor deliverables Key requirements * 10 paid vacation days in year one * 8 paid personal days in year one * 8 paid holidays in year one * 3 paid floating holidays * short-term disability with company premium coverage * matching 401(k) and profit-sharing program

_ and maintainability * Lead governance, DevOps processes, release management, and environment management * Coordinate activities with Microsoft, SI partners, and third-party vendors * Monitor platform performance, stability, and adoption; drive improvements * Develop and maintain technical documentation and disaster recovery planning * Ensure cybersecurity and data protection alignment with IT governance standards Tasks * Seven+ years of experience with enterprise CRM/Field Service * At least three years hands-on with Microsoft Dynamics 365 Customer Engagement (Sales & Field Service) * Strong knowledge of D365 CE, Power Platform, Dataverse, integrations, and EA/IEP patterns * Experience with Azure services related to D365 integrations (Logic Apps, API Management, Service Bus) * Proven ability to communicate complex concepts to technical and non-technical stakeholders * Excellent written communication for technical docs, recommendations, and materials * Ability to work independently and manage complex priorities * Preferred: Microsoft certifications PL-200, PL-400, PL-600, MB-210, MB-240 * Preferred: Azure DevOps, GitHub Actions, CI/CD, Power BI, SQL Server Reporting Services * Experience with AI-enabled technologies in D365/Power Platform and governance practices * Experience coordinating external technical teams and vendor deliverables Key requirements * 10 paid vacation days in year one * 8 paid personal days in year one * 8 paid holidays in year one * 3 paid floating holidays * short-term disability with company premium coverage * matching 401(k) and profit-sharing program