Technical Support Specialist

TEKSYSTEMS INC.
Petoskey, MI, United States
4 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$37,440.0 - $43,680.0
Working hours
Regular working hours
Job source

Tech stack

Cerner Microsoft Windows Desktop Computing Issue Tracking Systems Network Troubleshooting Computer Equipment Servicenow

Job description

A Desktop Support position providing technical assistance to staff, managing computer hardware/software, and resolving network issues. Responsibilities include installing, troubleshooting, and maintaining desktop systems, printers, and peripheral devices to ensure high-quality support. They are running a large project for their lifecycle refresh of 1200 devices. They will have 3000 phone devices that need to be replaced by end of year ahead of their Windows 12 migration. Technicians will support both day to day tickets and scope and begin the phone refresh project alongside the lifecycle refresh.

Requirements

2 Years of BReak/Fix and Deployments face to face with end users Experience with a ticketing system and Windows OS, ServiceNow for ticketing and tracking Experience with Cerner EMR

Benefits & conditions

The pay range for this position is $18.00 - $21.00/hr.

About the company

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

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