IT Operations Manager

Experteer Overview As an IT Operations Manager in Microsoft’s CO+I, you lead data center operations and people to ensure reliable service for global online platforms. You’ll align cross-functional teams, optimize environments, and drive safety and efficiency at scale. The role blends leadership with hands-on domain expertise to deliver high-quality, secure infrastructure for services like Bing, Office 365, and Azure. This is a chance to shape operations culture and impact billions of users. Compensation / Benefits * People management: mentor, develop, and enable the team to succeed across boundaries * Data Center Operations: align dependencies, manage contracts, set success metrics, and monitor efficiency and safety * Service Delivery: own end-to-end service quality, manage client relationships, and ensure SLA/OLA targets are met * Data Center Work Environment: foster safety, collaboration, and cross-team coordination * Ownership: drive accountability for service quality and business impact, escalate issues when needed * Other: embody Microsoft One culture and values Tasks * 6+ years in mission-critical service management or equivalent * 1+ year of people management experience * Ability to meet security screening and citizenship verification requirements * Experience with budget planning, forecasting, and resource tradeoffs * Knowledge of IT operations fundamentals and physical IT infrastructures * Project or program management experience and relevant certifications Key requirements *

impact, escalate issues when needed * Other: embody Microsoft One culture and values Tasks * 6+ years in mission-critical service management or equivalent * 1+ year of people management experience * Ability to meet security screening and citizenship verification requirements * Experience with budget planning, forecasting, and resource tradeoffs * Knowledge of IT operations fundamentals and physical IT infrastructures * Project or program management experience and relevant certifications Key requirements *