Java App Support

Redolent, Inc

Plano, TX, United States

5 days ago

Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.healthjobsnationwide.com

Tech stack

Java (Programming Language) .NET Framework Microsoft Windows Data Analysis Server Applications Automation of Tests Microsoft Azure Software Documentation Computer Networks Databases Database Servers Disaster Recovery

+10 more

Monitoring of Systems Web Servers Issue Tracking Systems Java Applet Windows PowerShell SQL Databases Backup and Restore Scripting Information Technology Splunk

Job description

Maintain and troubleshoot Windows-based server automation applications, including web servers, application servers, and database servers
Develop and maintain automation scripts (basic .NET, PowerShell)
Monitor system performance and troubleshoot issues
Perform system backups and disaster recovery operations
Create and maintain system documentation
Install and configure software applications
Monitor and analyze system logs using tools like Splunk
Work with component support teams (e.g., Data Base, Voice/Data Network and Storage) to coordinate activities for remediation of issues
Work within the internal ticketing system for entering, updating, and closing incident tickets
Escalate to appropriate teams and vendors
Perform various housekeeping functions on room systems/infrastructure (e.g. daily health checks)
Serve in an on-call rotation
Provide communication to leadership

Requirements

Bachelor of Science in Information Technology (BSIT) or similar, including experience
5-8 years of experience with incident ticketing in an automation support environment
Proficient in Java, SQL Database, Automation scripting, and Splunk
Experience with M365, Azure Cloud Computing, and .NET
Proficient in Incident management, ticketing requirements, and end-user support services
Able to describe issues, escalate, and articulate impact to affected users and leadership as needed
Proficient in common MS tools to assist in data analysis and reporting
Proficient in viewing Splunk Dashboards and engaging corrective activities
Experience with Windows Administration

Desired skills:

Automation skills to reduce manual activities
Proven team player who can work comfortably in a multicultural environment
Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure
Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator
Detail oriented and organized
Proactive, enthusiastic, flexible, results-driven with attention to detail
Strong problem solving and critical thinking skills
Motivated to achieve results and the ability to quickly integrate into teams
Able to work in an ambiguous environment and draw and defend results and conclusions