L1 - Field Technician - Data Center Services in Beacon
Energy Jobline
Beacon, NY, United States
5 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Word
Microsoft Excel
JIRA
Microsoft Outlook
Computer Networks
Data Centers
Issue Tracking Systems
Networking Hardware
IP Addressing
Linux System Administration
Microsoft Office
Transmission Control Protocol (TCP)
+5 more
Network Routers
Storage Devices
Hardware Infrastructure
Network Server
Servicenow
Job description
- Ensure documentation packages, testing records, pathway validations, and turnover deliverables are properly organized and archived
- Copper and fiber cable patching (LC, SC, MPO/MTP connectors)
- Hardware component swap-outs: drives (HDD/SSD), power supplies (PSUs), DIMMs, fans
- Rack and stack of servers, switches, and PDUs per rack elevation diagrams
- Basic troubleshooting using runbook decision trees
- Power whip installation and verification
- Console cable connections and serial port access for remote teams
- Physical port identification and tone/trace for copper circuits
- Inventory management and equipment staging
- Photo documentation of pre/post work state
Requirements
- Basic understanding of server hardware, storage systems, and networking equipment.
- Knowledge of structured copper and fiber optic cabling installation and management.
- Familiarity with rack-and-stack procedures for servers, switches, routers, and storage devices.
- Basic knowledge of TCP/IP networking concepts, including IP addressing and connectivity troubleshooting.
- Ability to perform hardware installations, upgrades, replacements, and decommissioning.
- Understanding data center infrastructure, including racks, PDUs, UPS systems, and cooling systems.
- Familiarity with operating systems such as Microsoft Windows and basic Linux environments.
- Ability to use ticketing systems and asset management tools.
- Basic proficiency with Microsoft Office Suite (Excel, Word, Outlook, Teams, * Experience with structured cabling or low-voltage installations.
- Familiarity with rack-and-stack operations.
- Basic understanding of TCP/IP networking.
- Experience using ticketing systems such as ServiceNow or Jira., * 1-2 years of data center or IT support experience
- Familiarity with server, storage, and network hardware platforms
- Understanding of structured cabling standards (TIA-568)
- Ability to read rack elevation diagrams and cable matrices
- Basic fiber optic handling and cleaning procedures
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