Servicenow Solution Architect - Itom

Cognizant
Murcia, Spain
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
3 years minimum
Working hours
Regular working hours
Languages
English, Spanish

Tech stack

Microsoft Azure Monitoring of Systems Performance Tuning Server Administration Simple Object Access Protocol (SOAP) Systems Integration Cloud Platform System ServiceNow IT Service Management Information Technology SolarWinds (Software) Network Server Api Management
+1 more
Servicenow

Job description

ServiceNow Solution Architect - ITOM Remote · SpainAbout the role We’re looking for a ServiceNow Solution Architect with deep expertise in IT Operations Management (ITOM) to join our ServiceNow Business Group.You will provide technical leadership and design end-to-end ITOM solutions - covering Discovery, Service Mapping, and Event Management - working closely with clients, technical teams, and business stakeholders to deliver scalable, high-quality implementations.Why join us?HIGH-IMPACT PROJECTS Work on demanding digitalization initiatives or build solutions from the ground up.This is where your expertise makes a real difference.CUTTING-EDGE TECH Stay sharp with the latest ServiceNow capabilities and emerging technologies.We invest in keeping you ahead of the curve.FULLY REMOTE IN SPAIN Work from wherever you’re most productive.No relocation, no commute, full flexibility.CONTINUOUS LEARNING Access to top learning platforms to deepen your expertise or pick up new skills you’ve been putting off.A TEAM THAT HAS YOUR BACK Talented colleagues who collaborate, support, and push each other to deliver quality work.GLOBAL EXPOSURE Work alongside international teams in a truly multicultural environment.A CLEAR CAREER PATH Grow vertically into greater responsibility or horizontally into new technologies.You decide the direction.What’s in it for you Restaurant tickets for every working dayPermanent contract - we’re investing in a long-term relationshipFlexible benefits: Gympass and nursery tickets through our flexible retribution schemeReferral bonus - bring great people in and get rewardedCompetitive salary and bonuses - let’s talk numbers on our first callWhat you’ll bring 3+ years of hands-on experience with ServiceNow ITOM implementationsCIS-Discovery, CIS-ITOM, or CIS-Event Management (at least one required)Hands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, and Event ManagementMID Server configuration, troubleshooting, and performance optimizationExperience integrating ServiceNow with monitoring and observability tools such as SolarWinds and DynatraceAPI integration experience using REST, SOAP, and JSONKnowledge of IT infrastructure: networking, servers, and cloud environments (Azure preferred)Strong communication, facilitation, and thought leadership skillsProfessional working proficiency in both Spanish and English (B2 or above) - required for client-facing meetings, calls, and workshopsWhat you’ll do Provide technical leadership and guidance across ServiceNow ITOM implementationsDesign elegant, scalable solutions that improve how stakeholders and organizations workConfigure, troubleshoot, and optimize MID Server performance across complex environmentsLead integrations between ServiceNow and monitoring and observability toolsDesign and implement API integrations using REST, SOAP, and JSONProvide input on IT infrastructure architecture including networking, servers, and cloud environmentsPresent technical architecture solutions clearly to project teams and client stakeholdersLead and mentor junior team members throughout the delivery lifecycleCollaborate with the team on creative and effective design solutionsReview project documentation to ensure quality and complianceInteract and consult directly with clients on technical and architectural mattersLead project design and documentation from start to finishCompile requirements and define ServiceNow-based solutions for customersCollaborate with SMEs, solution architects, and technical architects to define technical directionAct as a recognized Architect or Design Authority, providing input on ServiceNow designSupport implementation programmes for complex, enterprise-scale solutionsEstablish and enforce design standards and best practices throughout the delivery lifecycleSupport pre-sales activities including scoping, estimates, and statements of workReady to lead enterprise-scale ITOM implementations on the ServiceNow platform?#J-*****-Ljbffr

Requirements

No relocation, no commute, full flexibility.CONTINUOUS LEARNING Access to top learning platforms to deepen your expertise or pick up new skills you’ve been putting off.A TEAM THAT HAS YOUR BACK Talented colleagues who collaborate, support, and push each other to deliver quality work.GLOBAL EXPOSURE Work alongside international teams in a truly multicultural environment.A CLEAR CAREER PATH Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.What’s in it for you Restaurant tickets for every working dayPermanent contract - we’re investing in a long-term relationshipFlexible benefits: Gympass and nursery tickets through our flexible retribution schemeReferral bonus - bring great people in and get rewardedCompetitive salary and bonuses - let’s talk numbers on our first callWhat you’ll bring 3+ years of hands-on experience with ServiceNow ITOM implementationsCIS-Discovery, CIS-ITOM, or CIS-Event Management (at least one required)Hands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, and Event ManagementMID Server configuration, troubleshooting, and performance optimizationExperience integrating ServiceNow with monitoring and observability tools such as SolarWinds and DynatraceAPI integration experience using REST, SOAP, and JSONKnowledge of IT infrastructure: networking, servers, and cloud environments (Azure preferred)Strong communication, facilitation, and thought leadership skillsProfessional working proficiency in both Spanish and English (B2 or above) - required for client-facing meetings, calls, and workshopsWhat you’ll do Provide technical leadership and guidance across ServiceNow ITOM implementationsDesign elegant, scalable solutions that improve how stakeholders and organizations workConfigure, troubleshoot, and optimize MID Server performance across complex environmentsLead integrations between ServiceNow and monitoring and observability toolsDesign and implement API integrations using REST, SOAP, and JSONProvide input on IT infrastructure architecture including networking, servers, and cloud environmentsPresent technical architecture solutions clearly to project teams and client stakeholdersLead and mentor junior team members throughout the delivery lifecycleCollaborate with the team on creative and effective design solutionsReview project documentation to ensure quality and complianceInteract and consult directly with clients on technical and architectural mattersLead project design and documentation from start to finishCompile requirements and define ServiceNow-based solutions for customersCollaborate with SMEs, solution architects, and technical architects to define technical directionAct as a recognized Architect or Design Authority, providing input on ServiceNow designSupport implementation programmes for complex, enterprise-scale solutionsEstablish and enforce design standards and best practices throughout the delivery lifecycleSupport pre-sales activities including scoping, estimates, and statements of workReady to lead enterprise-scale ITOM implementations on the ServiceNow platform? #J-*****-Ljbffr

About the company

ServiceNow Solution Architect - ITOM Remote · SpainAbout the role We’re looking for a ServiceNow Solution Architect with deep expertise in IT Operations Management (ITOM) to join our ServiceNow Business Group. You will provide technical leadership and design end-to-end ITOM solutions - covering Discovery, Service Mapping, and Event Management - working closely with clients, technical teams, and business stakeholders to deliver scalable, high-quality implementations.Why join us? HIGH-IMPACT PROJECTS Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.CUTTING-EDGE TECH Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.FULLY REMOTE IN SPAIN Work from wherever you’re most productive.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.buscojobs.com.es

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

3:46 min

Navigating a career in cloud transformation consulting

Piet Van Dongen · LIVE

4:27 min

Running custom code and managing API security policies

Sander ten Brinke Sander ten Brinke · WWC 2024

3:50 min

Queues in TCP stacks and continuous network connections

Clemens Vasters Clemens Vasters · WWC 2022

56 sec

Integrating automated approval workflows into the portal

Markus Eisele Markus Eisele · WWC 2025

8:46 min

Securing applications with data management browser APIs

Sasha Shynkevich · JS Congress

1:27 min

Binding executable logic into network servers

Saoussen Chaabnia Saoussen Chaabnia · Europe 2026 Virtual

Videos

See all

Related articles

See all