IT Operations Supervisor

Experteer Overview In this role you will lead IT operations and service delivery for web infrastructure, help desk, databases, devices, networks, and storage. You will manage projects, personnel, and daily operations to support the agency’s mission of safeguarding Wisconsin’s financial institutions and enabling economic growth. You will collaborate with cross-functional teams and drive improvements in IT practices in a hybrid work environment. This is an opportunity to shape public-sector IT operations and mentor a high-performing team. Compensation / Benefits * Manage IT projects, personnel, and day-to-day IT service delivery * Oversee web infrastructure, help desk, databases, workstations, servers, network, mobile, and storage operations * Lead IT service management initiatives and cross-functional collaboration * Support a hybrid work model and telework within state guidelines * Partner with stakeholders to ensure reliable and secure IT services Tasks * IT staff leadership experience * IT project management experience * IT service management expertise Key requirements * substantial paid leave * 9 paid holidays * sick time with rollover * affordable health/vision/dental benefits * pension plan with employer match * 457 retirement plan option”,”Well Wisconsin Wellness Program”,”employee assistance program

aaas_ * IT project management experience * IT service management expertise Key requirements * substantial paid leave * 9 paid holidays * sick time with rollover * affordable health/vision/dental benefits * pension plan with employer match * 457 retirement plan option”,”Well Wisconsin Wellness Program”,”employee assistance program