Technical Support Advisor (Italian, Polish, Spanish, Or Portuguese)

Grow Talent Com
Cartagena, Spain
4 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
Italian, English, Spanish, Polish, Portuguese

Tech stack

Microsoft Windows Microsoft Outlook Cloud Computing Microsoft Lync Servers Office Suite Productivity Software Microsoft SharePoint Microsoft Onedrive

Job description

Overview Grow-Talent.Com is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña.About the job Technical Support Advisor (Italian, Polish, Spanish, or Portuguese)Responsibilities Communicate effectively with customers, providing clear and professional support.Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.Apply logical and critical thinking to analyze problems and identify effective solutions.Collaborate with internal teams to escalate and resolve complex technical issues when needed.Requirements Native or fluent-level proficiency in English (C1), plus working knowledge of at least one of the following languages: Italian, Polish, Spanish, or Portuguese (C1).Education or hands-on experience in IT, particularly in areas such as cloud technologies, productivity software (e.G., Office suite, Outlook, OneDrive, Exchange, SharePoint, Lync Server), or Windows operating systems.Strong communication and interpersonal skills, with the ability to convey technical information clearly and empathetically.Demonstrated critical thinking and problem-solving abilities in technical or customer service environments.Offer Position: Technical Support AdvisorLocation: On-site in Galicia, or Remote from mainland SpainEmployment type: Full-timeRemuneration: Base salary + bonuses.Full-time (39 hours) contract, Monday to FridayDynamic and multicultural work environment.Strong focus on work-life balance.Comprehensive training on the product, advanced technologies, and in-demand skills in the market.Office-based position in A Coruña location, or the option to work remotely from anywhere in Spain.Guidance and tools to reach career potential#J-*****-Ljbffr

Requirements

Education or hands-on experience in IT, particularly in areas such as cloud technologies, productivity software (e.G., Office suite, Outlook, OneDrive, Exchange, SharePoint, Lync Server), or Windows operating systems.Strong communication and interpersonal skills, with the ability to convey technical information clearly and empathetically.Demonstrated critical thinking and problem-solving abilities in technical or customer service environments.Offer Position: Technical Support AdvisorLocation: On-site in Galicia, or Remote from mainland SpainEmployment type: Full-timeRemuneration: Base salary + bonuses.Full-time (39 hours) contract, Monday to FridayDynamic and multicultural work environment.Strong focus on work-life balance.Comprehensive training on the product, advanced technologies, and in-demand skills in the market.Office-based position in A Coruña location, or the option to work remotely from anywhere in Spain.Guidance and tools to reach career potential#J-*****-Ljbffr

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.buscojobs.com.es

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