Technical Support Advisor (Portuguese-Speaking) On-Site - €19.738 A Year

Technical Support Advisor (Portuguese-speaking) On-siteJob Openings Technical Support Advisor (Portuguese-speaking) On-siteAbout the jobAre you passionate about technology and eager to start or develop your career in the IT and software field?We are looking forPortuguese-speaking Technical Support Advisorsto join ouron-site team in A Coruña, supporting aglobal leader in software development .If you already have experience as aTechnical Support AgentorIT Technician, and you’re motivated to work in a dynamic, international environment with cutting-edge technologies, this opportunity is for you!Contract TypeFull-time (39h/week)ScheduleMonday to Friday, 09:**:00Salary: EUR19,738 gross/yearYour ResponsibilitiesProvide technical support and troubleshooting to users of software and cloud-based products.Identify, analyze, and resolve customer issues efficiently and professionally.Communicate clearly and empathetically to ensure a positive customer experience.Document cases and follow company procedures accurately.Collaborate with internal teams to address complex or escalated issues.RequirementsFluent Portuguese speaker(C2 and higher level).Good command of English(written and spoken).Education or experience in IT, ideally with knowledge in:Cloud technologiesMicrosoft products: Outlook, OneDrive, Exchange, SharePoint, Lync Server, etc.Microsoft Windows (a plus)Strongproblem-solving and analytical thinkingskills.Ability to handle diverse customer interactions with empathy and professionalism.Valid paperwork allowing employment in Spain#J-**-Ljbffr

Technical Support Advisor (Portuguese-speaking) On-siteJob Openings Technical Support Advisor (Portuguese-speaking) On-siteAbout the jobAre you passionate about technology and eager to start or develop your career in the IT and software field?, If you already have experience as aTechnical Support AgentorIT Technician, and you’re motivated to work in a dynamic, international environment with cutting-edge technologies, this opportunity is for you! Contract TypeFull-time (39h/week)ScheduleMonday to Friday, 09:**:00Salary: EUR19,738 gross/yearYour ResponsibilitiesProvide technical support and troubleshooting to users of software and cloud-based products.Identify, analyze, and resolve customer issues efficiently and professionally.Communicate clearly and empathetically to ensure a positive customer experience.Document cases and follow company procedures accurately.Collaborate with internal teams to address complex or escalated issues.RequirementsFluent Portuguese speaker(C2 and higher level). Good command of English(written and spoken). Education or experience in IT, ideally with knowledge in:Cloud technologiesMicrosoft products: Outlook, OneDrive, Exchange, SharePoint, Lync Server, etc.Microsoft Windows (a plus)Strongproblem-solving and analytical thinkingskills.Ability to handle diverse customer interactions with empathy and professionalism.Valid paperwork allowing employment in Spain#J-**-Ljbffr