Commerce Technical Implementation Manager II

Experteer Overview As Technical Implementation Manager II, you guide complex technical integrations for high-profile merchants on our proprietary platform. You’ll collaborate with clients and internal partners to deliver timely, innovative solutions across multiple business lines. Your work supports the growth of our payments business and drives ongoing innovation in the Commerce Platform Integrations team. You will lead testing, coordinate with cross-functional teams, and foster strong client relationships to ensure successful platform adoption. This is an opportunity to shape next-generation payment experiences at scale. Compensation / Benefits * Lead integration testing with clients to define scope, implement test plans, and move to production * Manage incoming demand via effective queue and time management * Collaborate with Business Development, Product Solution Specialists, and Relationship Management to deliver client solutions * Lead recurring team meetings and training to stay ahead of industry trends * Identify and address service gaps to improve testing and deliverables * Oversee department procedures and reporting to enhance efficiency * Provide clear updates and technical guidance to mid and senior management * Foster collaboration, diversity, and inclusion within the team * Promote change by driving improvements in service and processes * Own project outcomes and proactively manage escalations * Build strong relationships with clients and internal partners for seamless integrations Tasks * Minimum 5 years of work experience, including 3 years in Operations or Technology within the credit card processing industry * Expertise in OAuth2.0 and mTLS * Ability to interpret technical specifications and APIs for proprietary platforms * Experience with REST-based APIs and Open API Specifications * Familiarity with AI/LLM and data tools such as Tableau, Splunk, Datadog, and AWS * Detail-oriented problem solver with strong de-escalation skills * Confident communicator able to provide clear updates to mid and senior management * Ability to thrive in a fast-paced, deadline-driven environment Key requirements *

ahead of industry trends * Identify and address service gaps to improve testing and deliverables * Oversee department procedures and reporting to enhance efficiency * Provide clear updates and technical guidance to mid and senior management * Foster collaboration, diversity, and inclusion within the team * Promote change by driving improvements in service and processes * Own project outcomes and proactively manage escalations * Build strong relationships with clients and internal partners for seamless integrations Tasks * Minimum 5 years of work experience, including 3 years in Operations or Technology within the credit card processing industry * Expertise in OAuth2.0 and mTLS * Ability to interpret technical specifications and APIs for proprietary platforms * Experience with REST-based APIs and Open API Specifications * Familiarity with AI/LLM and data tools such as Tableau, Splunk, Datadog, and AWS * Detail-oriented problem solver with strong de-escalation skills * Confident aaaaaa foster able to provide clear updates to mid and senior management * Ability to thrive in a fast-paced, deadline-driven environment Key requirements *