Application Specialist - Laboratory

Supports and optimizes laboratory operations through implementation and maintenance of laboratory applications. Partners with lab leadership to improve workflows, ensure system adoption, and maintain compliance., + Serve as subject matter expert for lab applications (Epic required), Optimizes laboratory operations through the implementation and support of laboratory applications. Partners with laboratory leadership to assess workflows, deliver tailored solutions, and ensures successful adoption and compliance., + Partners with laboratory leaders to evaluate current workflows, identify improvement opportunities, and position LIS solutionseffectively.

• Serves as a subject matter expert on laboratory applications, with deep knowledge of system capabilities, technical features,and clinical relevance.

• Leads on-site and virtual demonstrations, workflow assessments, and training sessions tailored to various laboratory usecases.

• Collaborates cross-functionally with internal teams and external stakeholders to ensure customer success from initialengagement through full implementation.

• Configures, customizes, and maintains laboratory applications, including user access management and system troubleshooting.

• Ensures data accuracy, integrity, and security within the application, including validation, reporting, and compliance with datagovernance standards.

• Analyzes laboratory workflows to identify inefficiencies and develop strategies to streamline operations and enhanceproductivity.

• Trains laboratory staff on effective use of the application, provides ongoing support, and develops comprehensive trainingmaterials.

• Gather and analyzes data related to compliance performance metrics, communicating findings to key stakeholders.

• Monitors and ensures compliance with regulatory standards such as HIPAA, CLIA, and other applicable guidelines.

• Acts as a liaison between IT, Epic, laboratory operations, and vendors to resolve issues and support continuous improvementinitiatives.

• Performs other duties as assigned.

• Bachelor’s degree in MLS, Biology, Chemistry, or related field (or equivalent experience)

• 2+ years of laboratory experience

• Epic proficiency required

• Relevant ASCP/AMT/AAB certification (MLS, MLT, MT, or specialty certification), + Bachelor’s degree in Science, Medical Laboratory Science, Biology or Chemistry or equivalent years of experience and education

EXPERIENCE

• Two years’ technical experience in a laboratory setting

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

• Frequent keyboard use/data entry.

• Occasional bending, stooping, kneeling, squatting, twisting and gripping.

• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.