Enterprise Change Management Consultant

Elevance Health
Mason, OH, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence Data Migration

Job description

The Enterprise Change Management Consultant is responsible for managing and supporting change management aligned with transformational business initiatives with various stakeholders’ enterprise wide, as well as embedding user adoption through change management practices into business strategies to achieve the desired business outcomes.

How You Will Make an Impact :

  • Applies structured change management methodology to facilitate change and promote adoption; is able to identify the need for agility and how to modify approach to meet the needs of the stakeholders.

  • Leading, coordinating and providing visibility into engagement, communications, and training efforts for all enterprise transformation initiatives.

  • Provides strategic consultation and execution to support adoption of change initiatives and support the execution of necessary behavioral shifts.

  • Prepares stakeholders by assessing the magnitude and the complexity of change with the organization’s readiness and associated risks.

  • Conducts thorough methodological analysis of change impacts and to identify key stakeholders impacted by the change.

  • Conducts an environment scan to identify potential challenges and areas of resistance for stakeholders, such as skills gaps, doubts and uncertainties, to foster a positive acceptance of change.

  • Creates and delivers engagement and communications plans to ensure all stakeholders are fully aware of impending changes.

  • Solicits feedback from stakeholders to determine and measure the success of change management activities, inform change strategies and ensure that behavioral changes align with strategic objectives.

  • Works collaboratively with Culture Transformation, Communications, Human Resources, Technology, and Global Service teams and Enterprise Transformation leaders at all levels to ensure integration and alignment of business plans.

  • Applies enterprise standards across change interventions, ensuring alignment to Responsible AI and internal best practices.

Requirements

Requires a BA/BS in organizational development or business-related field and minimum 5 years’ experience in change management, organization development or business transformation, with minimum 2 years project leadership experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • Demonstrated understanding and application of both technical change management and organizational change management, strong communication and presentation skills, aptitude for understanding and leveraging technology, and ability to lead/influence others strongly preferred.

  • Experience in technology deployments such as AI, automation, data migration, and digital solutions.

  • Strong persuasive and storytelling capabilities including experience in agency settings, to build strong change narratives and execute with excellence in cross-functional teams.

Benefits & conditions

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

About the company

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

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