Solution Engineer

Experteer Overview In this role you design and support Graphyte implementations for large financial institutions, enabling frictionless adoption of Quantifind’s risk intelligence platform. You collaborate closely with cross-functional teams to translate customer needs into actionable solutions and gather field feedback to inform product development. You will manage complex technical projects, triage requests, and maintain documentation, acting as a bridge between clients and the product team. This is a growth-focused, mission-driven role in a fast-paced environment where you help scale enterprise impact and efficiency. Compensation / Benefits * Design and support Graphyte implementations pre- and post-sale * Manage complex technical projects for enterprise clients * Triage inbound questions and requests from clients * Help maintain and organize technical documentation * Act as a communication conduit between clients, CS/PMs, and product teams * Gather evidence and feedback from the field to inform product development * Serve as an extension of the Product development team to bring solutions to life Tasks * 3+ years in a customer-facing technical support, analytical, or consulting role * High EQ and impeccable communication skills * BS or MS in computer science, mathematics, or engineering or equivalent experience * Experience delivering SaaS software in large enterprise environments * Experience interacting with APIs and familiarity with API protocols * Experience with relational databases and SQL * Familiarity with agile software development and tools such as Jira and GitHub * Familiarity with data formats such as CSV and JSON and related data transfer methods * Consultative and collaborative problem-solving approach * Eager to evolve and take on new challenges Key requirements * Competitive salary * Company Equity * Exceptional benefits package * Flexible Vacation & Paid Time Off * Employer-matched 401(k) * Work-life balance

_ field to inform product development * Serve as an extension of the Product development team to bring solutions to life Tasks * 3+ years in a customer-facing technical support, analytical, or consulting role * High EQ and impeccable communication skills * BS or MS in computer science, mathematics, or engineering or equivalent experience * Experience delivering SaaS software in large enterprise environments * Experience interacting with APIs and familiarity with API protocols * Experience with relational databases and SQL * Familiarity with agile software development and tools such as Jira and GitHub * Familiarity with data formats such as CSV and JSON and related data transfer methods * Consultative and collaborative problem-solving approach * Eager to evolve and take on new challenges Key requirements * Competitive salary * Company Equity * Exceptional benefits package * Flexible Vacation & Paid Time Off * Employer-matched 401(k) * Work-life balance