Sr. Software Engineer, Customer Experience Engineering

Experteer Overview As a Senior Software Engineer in the Customer Experience Engineering team, you build intelligent data applications that surface diagnostics and content to help customers resolve issues quickly. You lead cross-functional initiatives, ship features that reduce friction, and mentor peers while exploring data from diverse sources. You work with cloud-native stacks and containers to scale solutions and drive product direction. You join a fast-moving, experimental culture that treats AI as a high-trust collaborator to redefine how work gets done. Compensation / Benefits * Lead and drive projects spanning the stack (Java and Python services on Kubernetes and Snowpark Container Services) * Foster collaboration with product management and design across teams * Coordinate feature delivery with partner teams and contribute to the product vision and planning * Identify problems, instrument components, and implement robust solutions * Mentor and coach junior engineers * Contribute to high-impact projects that reduce customer friction and improve troubleshooting Tasks * B.S. or M.S. in CS, MIS, or equivalent * 6+ years hands-on software engineering experience * Deep understanding of modern application design, API design patterns, performance, and scale * Expertise in at least one of: Python, Java, Scala, Go (bonus for multiple) * Experience with software engineering best practices: unit testing, code reviews, design documentation * Excellent debugging and troubleshooting skills in a cloud environment * Demonstrated technical leadership experience (architect or tech lead) * Strong communication skills and collaboration across diverse peers and external developers * Genuine passion for building software and continuous learning Key requirements * medical * dental * vision * life * disability insurance * 401(k) retirement plan

teams to high-impact projects that reduce customer friction and improve troubleshooting Tasks * B.S. or M.S. in CS, MIS, or equivalent * 6+ years hands-on software engineering experience * Deep understanding of modern application design, API design patterns, performance, and scale * Expertise in at least one of: Python, Java, Scala, Go (bonus for multiple) * Experience with software engineering best practices: unit testing, code reviews, design documentation * Excellent debugging and troubleshooting skills in a cloud environment * Demonstrated technical leadership experience (architect or tech lead) * Strong communication skills and collaboration across diverse peers and external developers * Genuine passion for building software and continuous learning Key requirements * medical * dental * vision * life * disability insurance * 401(k) retirement plan