IT Operations Coordinator

We are looking for an organized IT Operations Coordinator to support new store openings, remodels, relocations, and technology upgrades. In this role, you will coordinate POS (Point-of-Sale) equipment, work with vendors, track projects, and ensure installations are completed on time. This position combines administrative support, project coordination, and basic technical troubleshooting. ** Responsibilities**

• Coordinate the ordering, shipping, and delivery of POS equipment.
• Schedule and monitor vendors for equipment installations and returns.
• Track project progress and ensure any follow-up work is completed.
• Troubleshoot basic hardware and software issues and escalate when needed.
• Verify equipment is working before store openings.
• Create purchase orders and process invoices.
• Set up new stores in company systems.
• Maintain inventory records and reconcile equipment returns.
• Prepare reports and update project documentation.
• Respond to emails and communicate with vendors and internal teams.
• Enter and maintain accurate data in company systems.

• 2+ years of IT Help Desk, Technical Support, or Project Coordination experience.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Strong organizational and time management skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Experience working with vendors or coordinating projects is a plus.