ServiceNow Developer

• Designs and develops new ServiceNow workflows and processes
• Day to day administration of the ServiceNow system including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform
• Leads ServiceNow maintenance, upgrade planning and administration
• Provides accurate estimates of release level of effort
• Takes ownership of complex business requirements and works them to completion
• Manages and resolves incidents against ServiceNow applications

Bachelor’s / Master’s degree in Computer Science, Computer Information Systems, Information Technology.