Salesforce Administrator

We are seeking a dynamic and detail-oriented Salesforce Administrator to join our innovative IT team. In this role, you will be the driving force behind the configuration, maintenance, and optimization of our Salesforce platform, ensuring it aligns seamlessly with business needs. Your expertise will empower teams across the organization to leverage Salesforce effectively, enhancing productivity and data-driven decision-making. This position offers an exciting opportunity to work at the forefront of technology, supporting a robust CRM environment that fuels our company’s growth and success., * Manage and customize Salesforce applications, including user setup, security controls, workflows, and data management to optimize system performance.

• Develop and implement solutions using Salesforce tools and features such as Process Builder, Flow, Lightning components, and Apex code to automate business processes.
• Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions aligned with best practices in solution architecture.
• Perform system administration tasks including user provisioning, role management, data imports/exports, and regular system audits to ensure data integrity and security.
• Troubleshoot technical issues related to Salesforce configurations, integrations with third-party systems (like Pegasystems), and overall platform performance tuning.
• Maintain comprehensive documentation of system configurations, workflows, and customizations to support ongoing system design improvements.
• Support system upgrades, patches, and new feature rollouts while ensuring minimal disruption through meticulous testing and change management procedures., Join us in shaping the future of our CRM capabilities! This role offers an engaging environment where your technical expertise will directly impact our operational excellence while providing opportunities for continuous growth in cutting-edge technologies like DevOps practices and cloud platforms such as Azure or AWS.

• Proven experience as a Salesforce Administrator or in a similar role with extensive knowledge of Salesforce configuration and customization tools.
• Strong understanding of service-oriented architecture (SOA) principles and experience integrating Salesforce with other enterprise systems such as AWS, RESTful APIs, or microservices architectures.
• Familiarity with solution architecture concepts including RAID controller management for storage optimization and system design best practices.
• Proficiency in scripting languages such as JavaScript, Shell Scripting, or Python for automation purposes; experience with Apex development is highly desirable.
• Knowledge of database management systems including MySQL, PostgreSQL, Oracle, or Microsoft SQL Server; experience with NoSQL databases is a plus.
• Experience working within Agile methodologies (such as Scrum) using tools like Git, Jenkins, CI/CD pipelines for continuous integration/deployment processes.
• Strong understanding of IT infrastructure components including virtualization (VMware/ESXi), Kubernetes orchestration, load balancing techniques, firewalls, VPNs, DNS/DHCP management.
• Familiarity with operating systems such as Windows and Linux; expertise in system tuning and performance optimization across diverse environments.
• Excellent troubleshooting skills combined with a service-oriented mindset to provide technical support for complex issues involving Active Directory management, system architecture design, or network security protocols like firewalls and information security standards.

$69,544.85 - $97,752.94 a year - Full-time, Pulled from the full job description

• Parental leave
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Flexible schedule, * 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Vision insurance