Mobile Front-End Developer (Enterprise Supervising Technology Analyst)

The City of San José is seeking a Senior Front-End Mobile Application Developer to lead the design, development, and delivery of modern web and mobile applications for the San José 311 platform. This role will provide technical leadership for front-end architecture and mobile development, expand the City’s internal application development capabilities, and deliver scalable, secure, and user-friendly digital services that improve access for all residents, particularly underserved communities. Key duties include, but are not limited to:

Technical Leadership and Development: *Lead the architecture, design, and development of the San José 311 web and mobile applications. *Establish and enforce front-end architecture, coding standards, and development best practices to ensure scalable, maintainable solutions. *Evaluate and adopt emerging technologies, frameworks, and tools to improve application performance, security, and development efficiency. *Participate in the full software development lifecycle, including solution design, development, testing, implementation, maintenance, and continuous enhancements.

Maintenance and Operation: *Troubleshoot and resolve front-end application issues through root cause analysis, performance optimization, and secure coding practices. *Maintain React applications by managing framework upgrades, security patches, deployments, and adherence to coding and quality standards. *Optimize application performance and reliability through monitoring, secure API integrations, resilient error handling, and comprehensive testing.

Platform Management and Innovation: *Collaborate with architects to align with enterprise standards and evaluate emerging technologies, including AI-driven capabilities, to promote innovation and continuous improvement.

Quality Assurance and Documentation: *Define and enforce front-end testing strategies, including unit, integration, and end-to-end testing, to ensure high-quality, reliable applications. *Establish code quality standards through code reviews, test coverage, and collaboration with QA to identify and resolve defects. *Create and maintain technical documentation, including application architecture, API integrations, and development standards, to support knowledge sharing, maintainability, and compliance.

Stakeholder Coordination: *Build and maintain strategic partnerships with vendors and City departments to support reliable digital services and technology initiatives. *Collaborate with business and technical stakeholders to improve service delivery, operational efficiency, and customer experience. *Foster strong cross-functional relationships to drive continuous improvement, innovation, and successful technology outcomes.

Please note that the Senior Mobile Front-End Developer (Enterprise Supervising Technology Analyst) position is currently eligible for a hybrid telework schedule (32 hours on site, 8 hours remote). The schedule for working remotely and onsite is subject to change.

Salary Information: The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. *Salary Range (including the 5% NPWI): $148,118.88 - $180,463.92

Education and Experience: A Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support.

Acceptable Substitution:

• Additional years of increasingly responsible, directly related work experience may be substituted for education on a year-for-year basis up to two (2) years.
• Completion of a Master’s Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience, which includes lead technical work in development, implementation, and maintenance of electronic business systems/solutions or application development and/or support.

Required Licensing (such as driver’s license, certifications, etc.):

• Possession of a valid State of California driver’s license may be required.

Other Qualifications

The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience:

• Define and enforce front-end testing and code quality standards through automated testing, code reviews, and QA collaboration.
• Create and maintain technical documentation, including application architecture and API integrations, to support maintainability, knowledge sharing, and compliance.
• Experience developing responsive web and mobile applications using React frameworks, integrating RESTful and event-driven APIs, and implementing secure, scalable front-end architectures (OAuth2, JWT, CORS).

Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Project Management - Ensures support for projects and implements agency goals and strategic objectives.

Planning - Acts to align own unit’s goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.

Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José., The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.

As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5.5 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly for the public good.

Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives., The City of San José hosts about 150 student interns annually, from majors that include finance, graphic design, information technology, accounting, urban planning, political science, public administration, and many others. Applicants must be a currently enrolled in college to apply.

Interns at the City have flexible hours to work around their class schedules. Depending on the departments and their role interns generally work between 20-30 hours per week.

So, what are you waiting for? Take the first step towards a rewarding career with us by browsing our current job openings. We can’t wait to welcome you to our team and see how you’ll help us shape the future of our city!