Google Gemini Senior Consultant, Technical Transformation

Experteer Overview In this role you will design Google Gemini services and lead delivery across onshore and offshore teams to build innovative customer experiences. You will guide clients on Gemini best practices, ensure project quality, and spot opportunities to grow across existing accounts. You’ll manage client relationships, oversee delivery of technology-enabled business solutions, and contribute to pursuit planning and team development. This role blends strategy, technology, and creativity to transform customer experiences at scale. Compensation / Benefits * Design and oversee Google Gemini services and delivery across distributed teams * Manage client relationships and sponsor-level communication * Coordinate business requirements, functional design, process design, and user story development * Lead prototyping, testing, data migration, cutover preparation, and training * Drive business development and contribute to proposal scope and pricing * Coach and develop delivery staff, participate in staffing and retention activities Tasks * 5+ years of consulting or industry experience * 5+ years hands-on end-to-end delivery with GCP Gemini Enterprise for Customer Experience (GECX) * At least 2 years with GECX Self-service, Conversational Agents, Agent Assist or Quality AI, and analytics (BigQuery & Looker) for contact centers * Ability to travel up to 50% * Bachelor’s degree (BS/BA) * Limited immigration sponsorship may be available Key requirements *

participate in staffing and retention activities Tasks * 5+ years of consulting or industry experience * 5+ years hands-on end-to-end delivery with GCP Gemini Enterprise for Customer Experience (GECX) * At least 2 years with GECX Self-service, Conversational Agents, Agent Assist or Quality AI, and analytics (BigQuery & Looker) for contact centers * Ability to travel up to 50% * Bachelor’s degree (BS/BA) * Limited immigration sponsorship may be available Key requirements *