Google Gemini Senior Consultant, Technical Transformation

Experteer Overview In this role you design Google Gemini services, lead cross-functional delivery teams, and advise clients on best practices to transform customer experiences. You drive delivery quality, manage senior stakeholders, and identify new opportunities within existing accounts. You work with onshore and offshore teams to scope, design, and implement technology and creative business solutions for large enterprises. This position blends strategy, technology, and delivery leadership to shape impactful customer journeys at scale. Compensation / Benefits * Manage day-to-day client interactions with senior sponsors * Oversee delivery components: requirements, design, process mapping, user stories, prototyping, testing, data migration, cutover, training, and support procedures * Lead project teams, ensuring quality and timely delivery across onshore/offshore members * Develop and maintain relationships with key decision makers; lead pursuit teams and contribute to proposal scope and pricing * Coach and develop delivery staff; participate in recruitment and retention activities; provide leadership in local offices Tasks * 5+ years in consulting or equivalent industry experience * 5+ years of end-to-end delivery with GCP Gemini Enterprise for Customer Experience * 2+ years with GECX Self-service, Conversational Agents, Agent Assist or Quality AI, and analytics tooling (BigQuery, Looker) for contact center performance * Ability to travel up to 50% on average * Bachelor’s degree * U.S. work authorization (immigration sponsorship may be available) Key requirements *

pricing * Coach and develop delivery staff; participate in recruitment and retention activities; provide leadership in local offices Tasks * 5+ years in consulting or equivalent industry experience * 5+ years of end-to-end delivery with GCP Gemini Enterprise for Customer Experience * 2+ years with GECX Self-service, Conversational Agents, Agent Assist or Quality AI, and analytics tooling (BigQuery, Looker) for contact center performance * Ability to travel up to 50% on average * Bachelor’s degree * U.S. work authorization (immigration sponsorship may be available) Key requirements *