Monitoring & Observability Engineer (Dynatrace)

such as Dynatrace (primary), Grafana, and SplunkCollect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issuesIntegrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflowsAct as a Monitoring & Observability SME within customer delivery teamsSupport incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunitiesWork collaboratively with cross-functional teams to define and implement best practices in observability and monitoringAttend customer and project meetings to present monitoring solutions and technical designsProactively identify and highlight risks that could impact solution successWhat you’ll needStrong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or SplunkDeep understanding of telemetry signal analysis and performance monitoringExperience

integrating observability tools with ITSM platforms and DevOps toolchainsAbility to troubleshoot complex infrastructure and application issues using monitoring insightsSolid scripting experience (Python, PowerShell) for automation and integrationFamiliarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift)Strong problem-solving skills and analytical thinking to draw meaningful insights from dataExcellent communication skills with the ability to convey technical concepts to both technical and non-technical audiencesExperience working in Agile project environments (Scrum, Kanban, etc.)A proactive mindset with a passion for continuous improvement and knowledge sharingCertificationsDynatrace Associate & ProSplunk Core Certified Power User Desirable ExperienceDevOps or Site Reliability Engineering (SRE) experienceAutomation with Terraform or similar toolsBuilding CI/CD pipelinesExperience with Docker and Kubernetes for packaging and

deploymentAbility to adapt to new technologies in fast-paced environmentsAbout usComputacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.Interested in joining a company with a strong sense of community?We’re growing. We’re hiring. We encourage. We empower. We support.#winningtogether #peoplematter