Full remote ServiceNow Administrator / Developer

For an international project in Europe, we are looking for a Full remote ServiceNow Administrator / Developer with +2 years of ServiceNow experience and one of the following ServiceNow areas: ITSM, APM, CSDM, HRSD, GRC or any other area. Candidates need to be fluent in English. Tasks and responsibilities: - Build and support technical design, perform development, unit testing and production deployment for ServiceNow implementations; - Ensure that the solution is aligned with the agreed business process design, functional design and with ServiceNow best practices and architecture standards; - Clarify business requirements with customers (requestors) and implement required system configuration and development changes, as per the agreed-upon technical design; - Provide timely technical support for issues resolution including UAT (User Acceptance Testing) and Post Go-Live support, including data maintenance. Work with end users and other support teams and vendors if required; - Ensure that the required system documentation is completed and delivered prior to Go-Live; - Provide the necessary support required for preparation and delivery of end user training; - Coordinate application and platform upgrades; - Timely update assigned tasks, provide response and solution within team SLA (Service Level Agreement) and release schedule; Profile: - Bachelor or Master degree; - +2 years of related work experience as ServiceNow Administrator/ ServiceNow Developer; - Experience in IT service management, ITIL certification preferred (ITIL v3-v5 Certification); - Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc; - Demonstrated ability with ServiceNow incident, change, problem, request, CMDB and knowledge management applications; - Working and configuration knowledge of Workspaces; - Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes; - ServiceNow Certified System Administrator or ServiceNow Certified Application Developer; - Experience troubleshooting integration management, security, and application issues; - Experience on AI Skill configuration is an advantage; - Fluent in English