1st / 2nd Line Support Engineer
100 Percent
London, UK
2 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
£28,000.0 - £33,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Microsoft Office
Server Administration
Job description
- Provide 1st line support by handling new tickets
- Deliver 2nd line desktop support
- Carry out new builds and set up users, including mobile devices
- Support server administration tasks, including Active Directory and Microsoft 365
- Provide general application support
- Work on site at one of our clients as part of our MSP service
- Help ensure our IT function runs as smoothly as possible
Technologies:
- Active Directory
- Support
- Microsoft 365
- Mobile
- Office 365
Requirements
- Excellent communication skills
- Strong team player with good interpersonal skills
- 2 to 3 years of IT support experience
- Full driving licence, as we visit multiple sites
- Microsoft certifications would be highly beneficial
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