Senior Systems Analyst, CRK

• Defines system scope through research and fact-finding to develop or modify moderately complex information systems.
• Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions.
• Prepares technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
• Collaborates with system analysts, engineers, and programmers to design systems and to determine project limitations and capabilities, performance requirements, systems performance standards, and interfaces.
• Analyzes and proposes revisions to existing system logic difficulties and documentation as necessary.
• Assists in the development of training sessions and demos for end users.
• Monitors the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.

• University (Degree) Preferred, * Financial Domain experience of 5+ years including knowledge of retirement products, annuities, rollovers and brokerage products.
• Application Architecture & SOA Proven experience as a Portfolio Architect with strong understanding of Service Oriented Architecture, microservices design, and API governance across large-scale financial ecosystems.
• API & Integration Technologies Hands-on experience with REST and SOAP web services, JSON, XML, WSDL, MuleSoft ESB, and Kong API Gateway for building and managing enterprise integrations.
• Cloud & Container Platforms Experience with AWS services including RDS and OpenSearch, and container orchestration using Red Hat OpenShift across multi-environment deployments including disaster recovery environments.
• BPMN & Business Process Management Hands-on experience designing, developing, and managing BPMN-driven workflow applications and BPM platforms.

Preferred Skills

• Messaging & Event Streaming Working experience with IBM MQ and Apache Kafka for message-driven and event-driven architecture patterns.
• Agile & Project Management Experience with Agile/Scrum methodologies, SDLC practices, and project management including backlog management using Azure DevOps and JIRA.
• Optional Database & Data Management Proficiency in SQL, PostgreSQL, and Oracle databases including data modeling and query optimization.
• Optional Security & Identity Management Experience with PingFederate OAuth2 for token-based authentication and CyberArk Conjur DAP for enterprise secrets management.
• Optional Monitoring & Observability Experience with Splunk for application monitoring, log analysis, and production observability.
• Java/J2EE Development 5 or more years of Java and J2EE application design and development experience.
• Optional DevOps & Release Management Experience with GitLab or similar source control tools, CI/CD pipelines, and end-to-end release planning and orchestration across multiple environments.
• Operating Systems Working knowledge of both Windows and Linux operating systems.

Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today we’re a market-leading retirement company fueled by world-class asset management. But we’re not just another legacy financial services firm. We’re fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we’re on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow’s challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen’s entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients’ lives grows stronger.