Technical Support Engineer

aggregators, and internal development teams; - Support new game launches and ensure stable production releases; - Analyze logs, API responses, and integration behaviour to identify problems; - Coordinate technical communication with partners until issues are resolved; - Maintain integration documentation and share technical knowledge internally. What kind of professional are we looking for? - 3+ years of experience in technical support, integrations, or game integrations within the iGaming industry ; - Experience working on the provider side and communicating with operators, aggregators, or gaming platforms; - Strong understanding of APIs, REST, JSON, integration flows, logs, network basics, and troubleshooting; - Experience supporting integrations from technical setup through successful go-live; - Understanding of game lifecycle, transactions, game rounds, and game logic; - Ability to investigate issues independently and identify root causes; - Experience working with Jira

Postman, admin panels, reporting tools, or similar systems; - Ability to read technical documentation and collaborate closely with developers; - English level B2+. Why do we enjoy working here? - Compensation: competitive salary; - Tech tools: modern technical equipment; - Time Off: 20 vacation days, 10 sick days annually; - Work-Life Balance: flexible remote, options without time tracking; - Language Learning: reimbursement for foreign language courses; - Support network: work with a team you can learn from and every day; - Diversity: we pride ourselves on our international working environment; - Power supply: compensation for electricity, power banks, generator fuel, etc.; - Professional Growth: emphasis on internal promotions for career advancement. The selection process Interview with Recruiter - Interview with Manager - Interview C-level

What are you working on? - Genres: Casino Hi Welcome to Megafair - an international startup provider in the skill-based and slot iGaming niche, where excitement meets intellectual challenge. We create high-quality, innovative gaming products that set new industry standards and captivate players worldwide. With a truly global team, we work across multiple markets, blending creativity, technology, and expertise to deliver exceptional gaming experiences. Our vision is bold, and our plans are big - this is your chance to join us from the ground up and grow together with a fast-scaling startup. If you’re ready to be part of a team where every idea matters, challenges inspire, and achievements are celebrated, Megafair is the place to make your mark. Team size and structure? 40 For which tasks (responsibilities)? - Provide technical support to partners during integration and post-launch; - Troubleshoot integration issues and investigate technical incidents; - Work closely with operators