Full Stack Development

A renowned company is seeking Customer Service professionals to join their team. This role can offer you fantastic growth potential, an excellent company culture, and excellent benefits.

In this role you will…

· Consistently answer incoming calls to the Customer Service Department (approx. 60+ phone calls daily)

· Ask appropriate questions to identify the root cause of calls to generate effective solutions for the client and customer while effectively resolving conflicts.

· Follow up on customer issues and concerns (payments, payoffs, title work) in a timely manner.

· Use time management skills to balance the quantity and quality of calls made and received as well as meeting deadlines for any assigned projects

· Use organizational skills to manage resources and locate references to maximize efficiency while on the phone

Leadership Enthusiasm Communication Time Management Problem Solving Customer Service Business Valuation Organizational Skills Full Stack Development Artificial Intelligence Business Transformation Ability To Meet Deadlines, · Use written communication skills to clearly and concisely document customers’ accounts of all necessary information required

· Maintain an enthusiastic and positive attitude

· Be on time and ready to work at the start of the shift

Required Experience:

· Bachelor’s Degree/Associate’s Degree

· Strong communication skills

· Computer skills

· Team player

· Organization skills

· Problem-solving and ability to multi-task Job Type & Location, Honesty Sorting Coaching Teamwork State Laws Operations Leadership Data Entry Innovation Positivity Multitasking Adaptability Communication Inbound Calls Microsoft Word Outbound Calls Detail Oriented Business Acumen Professionalism Microsoft Excel Problem Solving Trustworthiness Notary Services Confidentiality Customer Service Microsoft Office Consumer Privacy Influencing Skills Business Valuation Situation Analysis Business Objectives Document Management Results Orientation Organizational Skills Full Stack Development Call Center Experience Artificial Intelligence Business Transformation Non-Verbal Communication Ability To Meet Deadlines Bilingual (Spanish/English) Ethical Standards And Conduct Influencing Without Authority Continuous Improvement Process, Enthusiasm Communication Time Management Problem Solving Customer Service Business Valuation Organizational Skills Full Stack Development Artificial Intelligence Business Transformation Ability To Meet Deadlines

This is a Contract to Hire position based out of Alpharetta, GA. Pay and Benefits

The pay range for this position is $19.50 - $21.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.