Change Manager - Data & AI Governance

Booking.com
Amsterdam, Netherlands
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
10 years minimum
Working hours
Regular working hours

Tech stack

Artificial Intelligence Data Analysis Data Analytics

Job description

Experteer Overview In this strategic role you will lead enterprise-wide change for Data & AI Governance initiatives, turning ambiguity into actionable progress. You’ll partner with senior stakeholders and data owners to embed new capabilities and sustain adoption over the long term. You will drive culture, behavior, and process changes while ensuring alignment with Booking.com’s strategic priorities. This position offers a chance to shape data literacy and governance at scale within a fast-paced, data-driven tech environment. Pay / Benefits * Lead end-to-end change strategies for complex Data & AI transformations, ensuring sustained adoption and business value realization. * Design and embed enterprise-wide data literacy programs that address culture and behaviors at scale. * Develop and roll out compelling communications as a Change Business Partner to VP+ sponsors; coach leaders through the journey. * Define KPIs and use data-driven insights to track adoption and tie outcomes to broader business metrics. * Partner with PMO to codify effective governance and team ways of working; translate operational insights into clear executive narratives. * Align change roadmaps with Booking.com’s strategic priorities and manage cross-program dependencies for sustainable delivery. Tasks * 10+ years in change management with experience in large-scale, high-complexity transformations, especially in Data/ Governance or Tech. * Proven track record designing and leading data literacy and mindset change programs. * Experience owning communications strategies for large-scale roll-outs from design to sustained adoption. * Experience in large, matrixed organizations with senior stakeholder management (VP+/SVP). * Contributed to or led operational governance structures including exec/ops board cadence and prioritization processes. * Ability to partner with program management and contribute to roadmap development and program alignment. * Experience with change portfolio management and embedding change metrics into outcomes. Key requirements * Global impact * Hybrid working * Industry-leading product discounts * Cultural emphasis on DEI * Opportunities for growth and projects * Competitive compensation

Requirements

broader business metrics. * Partner with PMO to codify effective governance and team ways of working; translate operational insights into clear executive narratives. * Align change roadmaps with Booking.com’s strategic priorities and manage cross-program dependencies for sustainable delivery. Tasks * 10+ years in change management with experience in large-scale, high-complexity transformations, especially in Data/ Governance or Tech. * Proven track record designing and leading data literacy and mindset change programs. * Experience owning communications strategies for large-scale roll-outs from design to sustained adoption. * Experience in large, matrixed organizations with senior stakeholder management (VP+/SVP). * Contributed to or led operational governance structures including exec/ops board cadence and prioritization processes. * Ability to partner with program management and contribute to roadmap development and program alignment. * Experience with change portfolio management and aaaa aaay_ change metrics into outcomes. Key requirements * Global impact * Hybrid working * Industry-leading product discounts * Cultural emphasis on DEI * Opportunities for growth and projects * Competitive compensation

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