IT Service Continuity Specialist

Experteer Overview In this role you drive global IT continuity and resilience for a multinational financial services environment. You will own ITSCM across cloud, data centres, and traditional IT, aligning practices with regulatory standards while engaging C-level and technical stakeholders. You’ll shape the continuity governance framework, oversee audits, and promote awareness across regions. The position offers impact at scale within a globalPlatform Grid and emphasizes cross-functional collaboration and regulatory compliance. Pay / Benefits * Own and maintain the global ITSCM process, standards, controls, and governance framework * Design and maintain IT Service Continuity Templates * Monitor and report IT Service Continuity Capability Compliance, KPI/KRIs for Risk/Audit oversight * Provide guidance to Product Owners, Architects, Risk Management, Audit, and Senior Leadership * Support regulatory compliance, audit, and operational resilience activities * Promote awareness, training, and adoption of IT Continuity Management practices * Drive global resilience across APAC, EMEA, US, and LATAM regions * Serve as the functional capability owner for ITSCM across cloud, data centre, and traditional IT environments * Engage directly with C-Level executives, Senior Leadership, and Technical Teams to embed continuity standards Tasks * Bachelor’s or Master’s degree * Minimum 7 years’ experience in IT Service Management or related disciplines * Minimum 3 years’ experience in IT Service Continuity Management roles * Experience within highly regulated financial services or banking environments * Hands-on experience with Jira, Confluence, and ServiceNow Key requirements *

• and adoption of IT Continuity Management practices * Drive global resilience across APAC, EMEA, US, and LATAM regions * Serve as the functional capability owner for ITSCM across cloud, data centre, and traditional IT environments * Engage directly with C-Level executives, Senior Leadership, and Technical Teams to embed continuity standards Tasks * Bachelor’s or Master’s degree * Minimum 7 years’ experience in IT Service Management or related disciplines * Minimum 3 years’ experience in IT Service Continuity Management roles * Experience within highly regulated financial services or banking environments * Hands-on experience with Jira, Confluence, and ServiceNow Key requirements *