Functional Support Referent
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Role details
Tech stack
Job description
to support consistent and effective ERP implementation. Identify and resolve functional system issues to maintain system usability and operational continuity. Conduct and validate user acceptance testing (UAT) to ensure system performance and alignment with user needs. Support training delivery and development of learning materials to facilitate user adoption and system integration. Oversee data migration activities to ensure accuracy, completeness, and minimal disruption during transition. Maintain functional documentation to support knowledge transfer and long-term system sustainability. Promote project engagement by acting as an ERP ambassador to foster stakeholder commitment and adoption. ROLE´S SPECIFIC ELEMENTS Works within the FINIS project implementing Microsoft Dynamics as the new finance system. Covers financial and accounting processes at Field level including accounts payable, receivable, general ledger, treasury and reporting. Operates across HQ and Field environments with
Requirements
diverse stakeholders and contexts. Collaborates with multiple departments and other system projects (e.g., HRIS, Supply IS). Contributes to replacing legacy systems (e.g., SAP, FFC). Requires adaptability to a complex, multicultural, and decentralized organization. SELECTION CRITERIA Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field. Minimum 3 years of experience in finance or accounting management within MSF OCBA missions as ACMA, FinCo, Accounting MIO, controller, etc. Proven experience in finance operations, including accounting, treasury and financial reporting. Experience using finance systems and tools, such as SAP, FFC or equivalent. Fluency in English (written and spoken) is required. Knowledge of French and/or Spanish will be considered an asset. Strong knowledge of accounting management, treasury, financial reporting, internal controls and accounting processes is desirable. Good understanding of finance processes and
Benefits & conditions
systems, as well as the financial challenges of humanitarian field operations is desirable. Experience in ERP implementation projects, business analysis within digital or IT projects, and knowledge of Microsoft Dynamics Finance will be considered strong assets. CONDITIONS Position based in any MSF-OCBA Hub: Amman, Bogotá, Dakar, Nairobi, Barcelona, Bilbao, Sevilla or Madrid. Final location will be subject to the employability of the preselected candidate (e.g., residency, work permit, etc.). Full-time job. For level HQ-3A positions and if the role is based in one of our offices in Spain, the salary will be at €37,346.55. If the role is finally located at one of the OCBA regional hubs, compensation will be subject to the local pay scale applicable to that hub. Duration of position: Temporary, until June 2028. Starting date: 01/09/2026 MSF-OCBA supports flexible ways of working, including teleworking and flexible schedules, while operating in a dynamic and
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