Software Engineering Manager

Experteer Overview As Software Engineering Manager in PNC’s SRC First Response, you will lead after-hours technical operations for critical services and participate in on-call rotations to support high-severity incidents. You will guide cross-functional teams to deliver reliable software and incident response improvements, aligning with the company’s focus on exceptional customer experience and operational excellence. The role combines people leadership with hands-on engineering oversight to reduce outages and drive systemic improvements. This opportunity offers scope to shape incident management culture and engineering practices across distributed systems. Compensation / Benefits * Manage development projects and app support efforts across multiple teams * Oversee end-to-end project execution from inception to deployment * Monitor adherence to quality standards and improve staff contributions * Lead on-call operations, incident response, and escalation handling during critical events * Coach and develop high-performing teams and mentor talent * Communicate effectively with technical teams, leadership, and business stakeholders * Drive root-cause analysis and preventive improvements across systems * Support business continuity needs and incident-driven change management Tasks * 5+ years of experience leading teams with increasing responsibility * Proven ability to deliver projects from inception to execution * Strong root-cause analysis and systems-thinking capabilities * Ability to stay composed and lead during high-stress incidents * Excellent written and verbal communication; ability to translate technical issues for diverse audiences Key requirements * medical/dental/vision coverage * life insurance * disability protection * 401(k) with match * pension and stock purchase plans * educational assistance program

_ Coach and develop high-performing teams and mentor talent * Communicate effectively with technical teams, leadership, and business stakeholders * Drive root-cause analysis and preventive improvements across systems * Support business continuity needs and incident-driven change management Tasks * 5+ years of experience leading teams with increasing responsibility * Proven ability to deliver projects from inception to execution * Strong root-cause analysis and systems-thinking capabilities * Ability to stay composed and lead during high-stress incidents * Excellent written and verbal communication; ability to translate technical issues for diverse audiences Key requirements * medical/dental/vision coverage * life insurance * disability protection * 401(k) with match * pension and stock purchase plans * educational assistance program