Network Engineer (Cisco Enterprise Operations)
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Role details
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Job description
- Provide operational support for large-scale Cisco enterprise networks.
- Troubleshoot and maintain Cisco SDA fabrics and Catalyst Center.
- Manage Cisco ISE authentication, authorization, profiling, and endpoint onboarding.
- Troubleshoot enterprise wireless issues, including RF optimization, roaming, and client performance.
- Support routing protocols including BGP, OSPF, and EIGRP.
- Troubleshoot and support data center networks using VXLAN/EVPN.
- Manage large-scale Cisco switching and routing environments.
- Support Cisco Secure Firewall technologies.
- Troubleshoot hybrid connectivity and Azure ExpressRoute.
- Participate in 24x7 operational support and on-call rotations.
- Respond to critical/P1 network incidents and perform root cause analysis.
- Follow ServiceNow workflows for incidents, changes, and operational activities.
- Collaborate with infrastructure, security, application, and facilities teams.
- Communicate effectively with technical teams and senior facility leadership during critical incidents.
Requirements
We are seeking a highly experienced Senior Network Engineer with strong hands-on operational experience supporting large-scale Cisco enterprise environments.
The ideal candidate will have deep expertise in Cisco SDA, Catalyst Center (DNA Center), Cisco ISE, enterprise wireless, Cisco Nexus, VXLAN/EVPN, and Cisco Secure Firewall.
This role requires someone who can operate independently with minimal ramp-up time, troubleshoot complex production network issues, and confidently represent Network Services during P1 incidents and interactions with senior facility management.
Healthcare experience is a plus but not required. Experience supporting large, highly available, 24x7 enterprise environments is the key requirement.
Must-Have Technical Skills:
- Cisco Software-Defined Access (SDA)
- Cisco Catalyst Center / DNA Center
- Cisco Identity Services Engine (ISE)
- Cisco Catalyst 9800 Wireless Controllers
- Cisco Catalyst 9130/916x Access Points
- Enterprise wireless and high-density environments
- Cisco Nexus Data Center
- VXLAN/EVPN
- Nexus Dashboard Fabric Controller (NDFC)
- Cisco routing and switching
- Cisco Secure Firewall
- Azure connectivity / ExpressRoute
- ServiceNow change and incident management
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