Website & Intranet Officer

An exciting opportunity has arisen for a Website and Intranet Officer to join a well-established charity organisation on a temporary basis. This role will be responsible for the day-to-day management and continuous improvement of the organisation’s website and intranet, ensuring both platforms remain engaging, accessible, user-friendly and effective in supporting organisational objectives., * Manage and maintain the organisation’s website, ensuring content, functionality and user journeys remain accurate, engaging and up to date

• Create, edit and publish digital content across website and intranet platforms
• Monitor website functionality and resolve issues in a timely manner
• Support website development projects and ongoing enhancements
• Manage relationships with external web development agencies and digital suppliers
• Analyse website performance data and provide recommendations to improve user experience and engagement
• Optimise website content and structure to improve visibility across search engines and AI-powered search platforms
• Lead ongoing improvements to SEO, accessibility, content discoverability and user journeys
• Maintain and develop the organisation’s intranet platform, ensuring information remains accessible and relevant to staff
• Support colleagues with content creation and intranet management
• Produce website performance reports and analyse key digital metrics using analytics tools
• Ensure compliance with GDPR, accessibility standards and digital governance requirements
• Monitor content quality, publishing controls and website governance processes
• Support internal communications and engagement activities through digital channels

• Experience managing and updating websites using a content management system, ideally WordPress
• Experience creating, editing and publishing digital content
• Strong understanding of SEO and website optimisation principles
• Experience using website analytics and reporting tools such as Google Analytics
• Knowledge of website accessibility standards and best practice
• Strong analytical skills with the ability to interpret data and identify improvements
• Experience working with stakeholders to gather requirements and improve digital content
• Excellent written communication and content editing skills
• Strong organisational and project management abilities
• Excellent attention to detail and commitment to accuracy
• Ability to build effective working relationships across a range of stakeholders
• Experience working within the charity, education, housing or public sector would be advantageous, * Analytics and Reporting
• Content Editing
• GDPR Compliance
• Google Analytics (GA4)
• Google Tag Manager
• Intranet Development & Management
• SEO Analytics
• Website Management
• WordPress CMS
• WordPress Development