Jira Administrator & Agile Coach

• Conduct assessment of current JIRA usage and configurations.
• Lead rehabilitation and standardization of JIRA boards, workflows, and governance.
• Serve as Agile Coach for Scrum, Kanban, and SAFe teams.
• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Support and coach Product Owners in backlog refinement, prioritization, and story definition.
• Review Azure DevOps or JIRA boards to manage sprint delivery, updating tasks as necessary.
• Remove impediments and proactively identify risks impacting delivery.
• Promote Agile best practices and coach teams on self-organization and continuous improvement.
• Coordinate dependencies across multiple products, teams, and stakeholders.
• Track and communicate team performance metrics such as velocity and predictability.
• Foster strong collaboration between IT, Product Owners, and business stakeholders.
• Support Agile transformation initiatives across the organization.
• Encourage a culture of accountability, learning, and continuous improvement.
• Create Product Status Reports in alignment with PMO standards.

• Strong communication and leadership coaching skills.
• 3+ years Agile Coaching experience.
• 5+ years of recent hands-on Jira Admin experience, not just touching Jira - need JQL, etc., this person must be comfortable with hands on the keyboard, cleaning up workflows, creating reporting solutions, diagnose problems, recommend improvements and make the changes
• Agile Coaching - Scrum, Kanban, etc. understand how the teams work, help teams improve how they plan, how they define work, how they prioritize, be able to communicate well
• Governance standardization - someone who will find duplicate boards, migrate information, establish standards without over engineering the process
• Leadership - give ideas, translate data into things leaders understand and help leaders make decisions
• Financial services or banking experience
• Experience in highly regulated industry
• SAFE
• Jira Align
• PI planning
• Building dashboards
• Atlassian Certifications

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.