W2 ONLY - Need Desktop Support Technician- Onsite - St Louis, MO

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St. Louis, MO, United States

24 days ago

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Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Experience required

0 years minimum

Compensation

$52,000.0 - $58,240.0

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Microsoft Windows IMac Apple IOS Apple Mac Systems Software Deployment Microsoft InTune Patch Management Casper Suite Software Performance

Job description

Operating System Troubleshooting: Skilled in diagnosing and resolving issues on Windows 10, Windows 11, macOS and Apple devices (iOS, iPads) Device Migration, Software Deployment & Patch Management : Experience with seamless transitions between Windows and Mac environments. Proficient in managing OS image patching, software updates, and application deployments. Should have experience in basic troubleshooting to determine device vs application issues. End-User Support: Providing technical assistance for desktop client applications, ensuring optimal software performance. Hardware Services: Conducting installations, moves, additions, and changes (IMAC), as well as break/fix solutions for laptops and desktops Asset Lifecycle Management: Handling procurement, disposal, and inventory tracking of IT hardware. Mobile Device Management (MDM): Managing devices through Intune and JAMF for enterprise-wide security and configuration. IT Service Management (ITSM): Expertise in incident and problem management, leveraging NexThink for in-depth problem analysis On-Site & Remote IT Support: Delivering desk-side assistance, conference room technology support, and field services for remote sites White Glove support: should have experience on white glove support. Handling VIPs Walk in Support: should have experience in providing walk-in support (eg: apple genius bar or tech bar)., Desktop Support Technician Onsite St Louis, MO 63118 Rate Range: 25-28/hr on W2 Years of Experience: 6.00 Years of Experience End User Tools - Nexthink macOS ITSM (IT Ser…

5 days ago, Job Description: Desktop Support Technician Onsite - St Louis, MO 63118 BGV Initiated Top Skills: 1. Customer Service with ITSM knowledge 2. Deskside support experience and w…
5 days ago

Requirements

Customer Service with ITSM knowledge
Deskside support experience and walk-in support experience
White Glove Support experience
Operating System Troubleshooting: Skilled in diagnosing and resolving issues on Windows 10, Windows 11, macOS and Apple devices (iOS, iPads.
Conf room support experience and should be able to help setting up events.