Knowledge Management Specialist - Secret Cleared

• Designing and delivering training on knowledge management practices, tools, and processes for multiple user groups
• Providing SharePoint administration support, including site creation, permission management, content organization, and user support
• Developing instructional materials, user guides, and documentation to support knowledge sharing and system adoption
• Leading change management activities to increase adoption of knowledge management tools, processes, and SharePoint capabilities
• Assessing current practices, troubleshooting issues, gathering stakeholder feedback, and recommending process and tool improvements

Do you have experience in User training (technical support)?, Do you have a Bachelor’s degree?, * Bachelor’s degree

• 8+ years of experience in knowledge management, SharePoint administration, and training delivery
• Experience developing instructional materials, user guides, and end-user documentation
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active Secret security clearance required
• Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Experience supporting defense-related programs
• Experience leading change management initiatives for technology or process adoption
• Experience designing and delivering training for multiple user groups and skill levels
• Experience evaluating training effectiveness and updating materials based on feedback

Deloitte’s Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Operations Transformation offering provides NextGen core operational solutions and operating models, business-led technology support, and process optimization services, maximizing value to our government clients’ missions.

The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.