Application Lead :: Washington, DC (Remote)

ARK Solutions, Inc.
Washington, DC, United States
13 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$72,800.0 - $83,200.0
Working hours
Regular working hours

Tech stack

Extract Transform Load (ETL) Database Queries Log Analysis Software Vulnerability Management Apache Kafka Splunk Servicenow Confluent

Job description

  • Lead cross-team coordination to maintain environment stability and readiness for release/testing.
  • Manage environment change activities, ensuring compliance with governance processes.
  • Create and manage ServiceNow requests/incidents; handle vendor support cases for timely resolution.
  • Coordinate patching, vulnerability remediation, and system upgrades with security/infrastructure teams.
  • Handle critical incident management for high-severity outages, including triage and post-incident actions.
  • Maintain and ensure accuracy of key technical artifacts.
  • Ensure effective monitoring/alerting and analyze trends to improve reliability.
  • Identify and implement automation improvements and drive cloud/supplier cost optimization.

Requirements

  • Strong SQL skills and hands-on Linux/UNIX operations experience.
  • Experience with Kafka/Confluent and integration/data movement patterns.
  • Experience supporting multi-environment application operations across on-prem and cloud.
  • Proficiency with ServiceNow and vendor support escalation management.
  • Monitoring/log analysis experience with Splunk Enterprise.
  • Working knowledge of Agile delivery and related tools.
  • Ability to produce and maintain technical documentation.
  • Strong communication and facilitation skills, especially under pressure.

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