Scrum Master / Kanban Coach
Expert Technology Services
Grand Rapids, MI, United States
2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours
Job source
Tech stack
Audit Trail
Automation of Tests
Microsoft Azure
Cloud Computing
Code Coverage
Software Quality
Computer Literacy
Continuous Integration
Github
Scrum Methodology
Release Management
SQL Databases
+3 more
Splunk
Api Management
Vulnerability Analysis
Job description
Facilitate agile sprint ceremonies (planning, stand-ups, reviews, retrospectives) and maintain the team backlog in Azure DevOps.
- Track and communicate delivery and release metrics (velocity, burndown, deployment frequency, lead time, etc.) to stakeholders.
- Own and manage the release calendar and all related change documentation, enforcing the end-to-end release process (code freezes, regression, go/no-go, rollbacks, environment promotion).
- Enforce release gates, including regression execution, code quality/security scans, test coverage, and traceability.
- Lead root cause analysis (RCA) process for production incidents and ensure follow-through on corrective actions.
- Proactively identify and escalate technical risks (upstream delays, environment issues, pipeline failures) before they impact delivery.
- Champion SAFe ceremonies (PI Planning, System Demos, Inspect & Adapt, Scrum of Scrums) and align squad work with PI objectives.
- Drive adoption of automated testing and maintain technology modernization and tech debt visibility/prioritization.
- Coach team members on agile principles, self-organization, and sustainable pace, shielding them from external disruptions and scope creep.
- Maintain a comprehensive release audit trail and monitor post-deployment health using tools like Azure Monitor and Splunk.
Requirements
Requires 5+ years as a Scrum Master, Delivery Lead, or Technical Project Manager, with hands-on release management experience.
- Must possess technical literacy (CI/CD, API contracts, SQL, cloud) and hands-on experience with Azure DevOps and GitHub.
- Experience in enterprise change management and SAFe/scaled agile frameworks.
- Excellent communication skills, especially for translating technical issues for non-technical stakeholders.
- Demonstrated ability to enforce engineering quality practices and own RCA processes.
- This role is not administrative; it requires proactive ownership of the release process and delivery outcomes.
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