Office of Information Technology Graduate Assistant

Assist OIT leadership with a variety of campus technology initiatives and strategic projects. Assignments will be tailored to the graduate assistant’s skills and interests, providing opportunities to gain hands-on experience in areas such as intranet development to enhance user engagement, analysis and improvement of inventory processes, research and benchmarking of IT governance practices at peer institutions, or implementation of enterprise services such as print management. Specific Responsibilities

• Assist OIT leadership with planning, coordination, and execution of technology-related projects and initiatives.
• Utilize Microsoft 365 tools (e.g., Teams, SharePoint, Power Platform, Excel) to support collaboration, documentation, data analysis, and workflow improvement.
• Conduct research and analysis on technology topics, including peer institution benchmarking, and develop summaries and recommendations for leadership review.
• Create reports, dashboards, and executive summaries to communicate findings, trends, and opportunities for improvement.
• Identify and recommend enhancements to processes, systems, and user experiences across OIT services.
• Support the development and maintenance of documentation, web content, and communication materials related to technology initiatives.
• Collaborate with OIT staff and campus partners to gather requirements, test solutions, and support implementation efforts.
• Participate in meetings, project discussions, and strategic planning activities to gain exposure to enterprise IT operations and decision-making.
• Perform other related duties as assigned based on departmental priorities and the graduate assistant’s skills and interests., Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Experience with Scripting languages like Perl or PHP, Proven verbal and written communication skills Other Knowledge, Skills and Abilities NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU., * Assist OIT leadership with planning, coordination, and execution of technology-related projects and initiatives.

• Utilize Microsoft 365 tools (e.g., Teams, SharePoint, Power Platform, Excel) to support collaboration, documentation, data analysis, and workflow improvement.
• Conduct research and analysis on technology topics, including peer institution benchmarking, and develop summaries and recommendations for leadership review.
• Create reports, dashboards, and executive summaries to communicate findings, trends, and opportunities for improvement.
• Identify and recommend enhancements to processes, systems, and user experiences across OIT services.
• Support the development and maintenance of documentation, web content, and communication materials related to technology initiatives.
• Collaborate with OIT staff and campus partners to gather requirements, test solutions, and support implementation efforts.
• Participate in meetings, project discussions, and strategic planning activities to gain exposure to enterprise IT operations and decision-making.
• Perform other related duties as assigned based on departmental priorities and the graduate assistant’s skills and interests.

Student Employment Enrollment Requirements Indiana State University graduate student enrolled in at least 5 credit hours and has a 3.0 or above GPA.., Business, Communication, Leadership, Management, or Technology fields of study are likely to gain the most valuable experiences from this position., o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.

o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.

o Digital Technology: Select and use appropriate technology to accomplish a given task. The individual is also able to apply computing skills to solve problems.

o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.

o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.

o Career and Self Development: Identify and articulate one’s skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.

o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences. Career Competencies

Competency: Critical Thinking/Problem Solving Competency: Oral/Written Communications Competency: Teamwork/Collaboration Competency: Digital Technology Competency: Leadership Competency: Professionalism/Work Ethic

1. • Please provide one or two paragraphs as to why you are interested in this position. (Open Ended Question)
2. • Provide the name of one professor, adviser, or staff person at ISU who can provide a reference. If this is your first semester at ISU, you may list another reference with their contact information. (Open Ended Question)
3. • What is or will be your major in Graduate School? (Open Ended Question)
4. • Do you have a minimum 3.0 cumulative GPA? + Yes + No