Help Desk Analyst (HDA1) at OH

Job Description: On-site Help Desk Analyst who will enhance and automate desktop support processes, image machines, install complex software, and troubleshoot hardware/software issues while delivering exceptional customer service. You’ll work with desktop hardware, software, and licensing services, support moves, and contribute to a knowledge base to improve efficiency and end-user satisfaction., Hashtags #ITSupport #HelpDesk #DesktopSupport #ServiceNow #ITIL #TechSupport #EndUserSupport #WorkflowAutomation #SystemImaging #NetworkTroubleshooting #Hiring #Recruiting #Jobs #TechJobs #NowHiring #CareerOpportunity To Apply: Send your resume to with the subject line: Resume Submission Note: Local candidates preferred and on-site interviews only., Help Desk Analyst (HDA1) 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) AM: Brian Gross HDA1 to help IT Automate and implement new technolog…

• 11 hours ago, Help Desk Analyst (HDA1) 100% On-site, face to face interviews only, Local Candidates only (local to Ohio) AM: Brian Gross HDA1 to help IT Automate and implement new technolog…
• 13 hours ago

• IT Service Desk experience (2+ years) and IT troubleshooting (2+ years)
• Desktop imaging, software installation, and hardware moves
• Ticketing systems experience (ServiceNow preferred); knowledge base familiarity
• Strong communication, collaboration, and problem-solving with ability to escalate priority issues
• Ability to work a full 8-hour shift on-site (7 AM 5 PM window) and manage time/resources effectively

• $25.72 per hour